Maximise HR Privacy Policy

Purpose

At Maximise HR, we are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use and safeguard your personal information in accordance with UK data protection laws.

It outlines the types of information we gather, the reasons we need it, and how we ensure your rights and privacy are maintained. Please read this notice carefully to understand our practices and your rights regarding your personal data.

Contact Details

Contact Name Chloe Gordon

Telephone 07365322254

Email hello@maximisehr.co.uk

Website www.maximisehr.co.uk

Registered Address

Maximise HR Ltd, Pavilion 2, Finnieston Business Park, Minerva Way, Glasgow, G3 8AU

What information we collect, use and why

In line with the expectations of the Data Protection Act (2018) and the GDPR regulations, Maximise HR only collect the necessary information that is required to allow us to promote and deliver our services fairly and effectively. Maximise HR may collect and process personal information from several sources which are outlined below.

Mailing Lists

When you register for training events or downloads of any of our documents for example, when you enter your information into a newsletter or subscription form.

We use this information to ensure we are communicating topics of interest with you via your preferred method. You can unsubscribe at any time or by emailing hello@maximisehr.co.uk.

Networking

We may receive information about yourself or your company through networking activity where it is understood there is a legitimate interest in receiving HR services from Maximise HR Ltd.

Client Agreement

When your company or employer enters into a client agreement with Maximise HR Ltd and provides personal information to us for the purposes of receiving HR services. Only relevant information required for the delivery of these services should be shared by your company/employer.

Website Cookies

Our website may collect data on what you do when you visit our website, including but is not limited to; the pages you visit, how long you stay on a page and what page you leave our website from. This data is useful to us in ensuring the website is fit for purpose and as useful as it can be to our clients.

Third Parties Your information may be accessible to third parties who are directly connected to us for example: Our Accountants, our CRM system, Calendly (Diary Bookings), Breathe HR (Cloud based HR System), Eventbrite (Webinars or Events), Microsoft 365.

We confirm that none of our partners are able or authorised to contact you unless you give your permission.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access

You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

Your right to rectification

You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

Your right to erasure

You have the right to ask us to delete your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to limit how we can use your personal information in certain circumstances.

Your right to object to processing

You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you in certain circumstances.

Your right to withdraw consent

You have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases and use of your data

We collect and process information about you for several purposes depending on the context of the information and how it was collected.

We’re collecting or using your information because it benefits your company, our organisation or someone else, without causing an undue risk of harm to anyone.

Operation of client or customer accounts

To provide outsourced HR services to your company or employing company in line with client agreements or services rendered.Provide and improve our products and services.

We may survey key contacts about activity directly related to improving our marketing activity or our service and product delivery.

Data collection for event registration

We may collect personal data to process your registration to one of our events, to facilitate your participation in the event, send you relevant information or to gather feedback for future events. We may ask for your consent upon registration to contact you for marketing purposes.

Information updates or marketing purposes

We may analyse website usage so we can best determine how we can make improvements. If you subscribe to our newsletter, we may email you about other directly related products and services based on our understanding of your legitimate interest to engage with our services. If you provide information through our website, we consider this to mean you have a legitimate interest in our services and are happy to be contacted in relation to those services.

How long we keep information

We will retain your information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, accounting or reporting requirements. The exact duration depends on the type of information, the purpose of its use, and any applicable legal obligations. Once the retention period has expired, we will securely delete or anonymise your data, unless we are required to retain it for longer under applicable law.

How to make a complaint

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain directly to the ICO.

Contact Name Information Commission’s Office

Telephone 0303 123 1113

Website https://www.ico.org.uk/make-a-complaint

Address

Information Commissioner’s Office, Wycliffe House, Water Lane. Wilmslow Cheshire, SK9 5AF